Increase efficiency through automation

Classic automation is based on fixed rules: “if A, then B”. Les smart automations, they combine AI, machine learning, and RPA (Robotic Process Automation) technologies to support more complex processes. They don't just do a repetitive task: they can analyze a context, detect anomalies and adapt to specific cases.

• Automatic processing of incoming emails (ranking, pre-filled answers, transfer to the right department).
• Invoice and document management : automatic data extraction, validation and sending in accounting.
• Customer support : automated answers to frequently asked questions via chatbot, escalation to teams in case of specific need.
• RH : automation of the employee onboarding process.
• IT : system monitoring and automatic correction of certain errors. They allow Save time And of reduce human errors.

Intelligent automations bring:

• A reduction in time spent on repetitive tasks.
• Fewer manual errors in data entry and validation.
• Standardization of processes across the organization.
• Improved customer satisfaction thanks to faster and more accurate responses. On average, companies see a rapid ROI, sometimes in just a few months.

The cost depends on the scope: number of processes to automate, volume of data, tools to integrate. Simple automation (e.g. email data extraction) can be deployed quickly at low cost, while a global project (e.g. automating all billing management) represents a larger investment. In any case, the time and resource savings more than make up for the initial investment.

Depending on the complexity, a project can be operational in a few weeks to a few months. We usually start with a MVP (e.g. a single automated process), in order to quickly prove the value, then we expand the scope by iterations.

Each automation is tested in real conditions with various scenarios. We are setting up a continuous monitoring and alerts in case of errors. If an automated task fails, a mechanism for manual recovery takes over to ensure business continuity.

Yes. They incorporate security measures by design: encryption, anonymization, access rights management and action logging. We respect the RGPD by ensuring the traceability of treatments and by giving users the opportunity to exercise their rights (right of access, right to be forgotten).

We also ensure the sovereignty of your data, by guaranteeing their hosting in environments that comply with European regulations.

They are relevant for all business sizes. SMEs use them to gain efficiency in administrative or commercial processes, while large companies use them to manage large volumes of data and optimize complex processes.

No. The objective is not to replace your teams, but to offload repetitive tasks so that they can focus on missions with high added value (customer relationships, innovation, strategy). Smart automations are a supportive, not a substitute.